Articles
Unless you have been given written permission from an agent of VLD Interactive Inc., you may not...
Do I have to buy a new license every year?When you purchase our software license you own it forever and can use it for as long as you like....
Do you offer discounts for multiple licenses?Yes, we do provide discounts for multiple license purchases. If you intend to purchase more than...
Do you offer free installation?Yes we do! We can handle that process for you upon request. Just answer a few questions about...
Do you offer phone support?We don't offer phone support at this time. However you may use the help desk to contact our sales...
Does my hosting provider meet the requirements?Most major hosting providers meet the requirements, however, you are encouraged to contact them...
How difficult is it to install the software?If you have basic experience managing a web site and understand how to use FTP and set...
How long does it take to process my order?We process all orders automatically which means as soon as you have paid for the software you...
How many copies of the software can I install?One. Similar to most software, each installed instance of the program requires its own license....
Is it possible to get a refund if the software does not work for me?Yes, we offer a money back guarantee. Review our refund policy for details and feel free to...
Will I have access to the source code?Yes. We designed our software to be easy to customize and we believe this is one of its main...
